Rent collection
This walkthrough identifies the trigger, routed work, human decision, completion state, and participant visibility.
Workflow path
Balance becomes due → resident pays or uses autopay → payment records update → PM handles exceptions
Walkthrough model
Product workflow walkthrough
Trigger
Captured
Rent and other charges become due.
Work
Routed
Greenhaus presents the balance and supported payment actions to the resident.
Decision
Human
The PM handles collection exceptions and policy decisions.
Challenges before Greenhaus
Rent and other charges become due.
Manual handoffs can separate status from context.
Greenhaus playbook
How Greenhaus frames the workflow for beta evaluation.
Greenhaus routes
Greenhaus presents the balance and supported payment actions to the resident.
Human decision
The PM handles collection exceptions and policy decisions.
Completion state
Payment history, receipts, balance, and ledger context remain available.
Who can see the result
Residents see their records. PMs see balances and accounting context.
Implementation timeline
Trigger
- Rent and other charges become due.
Route
- Greenhaus presents the balance and supported payment actions to the resident.
Decide
- The PM handles collection exceptions and policy decisions.
Complete
- Payment history, receipts, balance, and ledger context remain available.
- Residents see their records. PMs see balances and accounting context.
Request the same workflow review
Greenhaus shares workflow materials, review notes, and next-step guidance after beta fit review rather than presenting unsupported published customer outcomes.
Explore additional workflows
Product workflow walkthrough
Maintenance round trip
Resident reports → PM triages → vendor works → resident sees resolution
- Greenhaus routes the work order to PM triage and then to the assigned vendor.
- The PM sets priority and assignment. The vendor performs the physical work.
Product workflow walkthrough
Owner approval bridge
PM requests decision → owner reviews and clarifies → owner decides → PM workflow resumes
- Greenhaus routes the decision and supporting context to the authorized owner.
- The owner can clarify, approve, or reject.
Product workflow walkthrough
Vendor invoice to payout
Vendor finishes → vendor invoices → PM approves → payout state becomes visible
- Greenhaus keeps the invoice tied to the completed work and PM approval queue.
- An authorized PM reviews and approves the vendor bill.
Product workflow walkthrough
Lease lifecycle
Application → lease → execution → move-in → renewal or move-out
- Greenhaus keeps application, lease, execution, move-in, renewal, and move-out records connected.
- The property team makes lease, policy, and negotiation decisions.
Product workflow walkthrough
Inspection to work order
Inspection → failed item → work order → maintenance operation
- Greenhaus turns the failed item into a work order in the maintenance operation.
- The PM reviews priority, assignment, and any required approval.