Question 1

How quickly can we launch?

Accepted Answer

Most teams go live in 30 days. Week 1 covers data migration, Week 2 configures workflows, Week 3 onboards vendors, and Week 4 trains owners with new dashboards.

Question 2

Can Greenhaus work alongside AppFolio or QuickBooks?

Accepted Answer

Yes. Sync owner statements, rent ledgers, and payables to your accounting system while using Greenhaus for automation and communication.

Question 3

What support do we get after launch?

Accepted Answer

Every plan includes a dedicated success manager, weekly office hours, and 24/7 chat. Amplify customers also receive quarterly strategy reviews.

Question 4

Does Greenhaus handle after-hours maintenance?

Accepted Answer

Yes. Our on-call routing sends emergencies to your preferred vendors, escalates if they don't respond, and keeps residents updated by SMS.

Question 5

How do owners access information?

Accepted Answer

Owners receive login links to dashboards with live KPIs, annotated invoices, and approval buttons. We also schedule PDF digests for owners who prefer email.

Question 6

Is our data secure?

Accepted Answer

Greenhaus uses SOC 2 controls, per-owner permissions, and audit trails for every action. You choose who sees what down to the door level.